Vracení peněz na paypal

Zdravím.
Nepřišlo mi zboží s činy a vratili mi peníze.
Druhý den mi přišel email s paypal, že mi dotyčný vratíl peníze.
Čekal jsem 5 dní a peníze na palpay učtu nejsou.
Už to s nimi řeším 14 dní a níc.
Naposled mi přišlo toto.

hank you for contacting PayPal regarding your refund.
My name is Sandra and I am happy to help you to resolve your issues today.
I can see that a refund of 191,00 CZK ($7,62 USD) was completed on the 31/01/2017 to the card ending xx94.
Please note that PayPal always refunds to the original funding source used to make the payment.

Due to banking regulations a refund must be sent to the card from which the payment originated, even when the card has been cancelled or has expired.
Most refunds will be visible for your card issuer within 5-7 business days; however it might take up to 30 business days for the refund to be fully processed by your card provider.
If you have not received your refund or your card has expired or cancelled please contact your card provider and ask them to locate the refunded amount and credit it to you.

PayPal makes every effort to ensure that refunds to cards are processed in a timely manner.
It has been my pleasure to help you resolve your issue.
Thank you for choosing PayPal and have a lovely day.

Na jakou kartu končicí xx94.Nemam žadnou kartu.
Mam jen učet, na který sí občaspřevedu nějake pení.
Furt melou jedno a to same dokola.